Repairs & Services

Your treasured pieces deserve expert care.

At The Jewellery Warehouse, we understand that jewellery is more than just an accessory — it often holds precious memories and sentimental value.

We are pleased to offer professional jewellery repair services, helping you restore, maintain and preserve your favourite pieces.

Whether your jewellery requires a minor adjustment, a complete remodeling or a repair, our team is here to make the process as simple, convenient and stress-free as possible.

How It Works

GET IN TOUCH — Submit Your Repair/Service Request

Contact our team with the details of your jewellery repair or service, including a description of the issue and any relevant photographs. This allows us to assess your request and determine the next steps.

REVIEW & QUOTE — Personalised Assessment

Our team will carefully review your request and provide a personalised quote outlining the recommended repairs and associated costs.

All repairs and remodels are subject to assessment, and no work will commence without your approval. 

A 50% deposit of the total quoted amount is required before any repair or remodelling work can commence.

DROP-OFF OR COLLECTION — Convenience That Suits You

We understand that life gets busy, which is why we offer flexible options to make your jewellery repair experience as convenient as possible.

You're welcome to arrange a drop-off, or take advantage of our personal collection service, where we come to you!

Collection and delivery services are subject to location and availability. Additional fees may apply.

REPAIR & RETURN — Bringing Your Jewellery Back to Life

Once your quote has been approved, your jewellery will be entrusted to our repair specialists.

Upon completion, we'll contact you to arrange a convenient collection or return delivery, so you can enjoy wearing your treasured piece once again.

The remaining balance must be paid in full upon collection of your jewellery.